Effective Date: 01/01/2025
At Pwani Shop (“we”, “our”, “us”), accessible through pwani2.shop, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase beachwear, resort wear, swimwear, accessories, and related products.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
a) Personal Information
When you place an order, create an account, contact us, or interact with our website, we may collect:
Full name
Email address
Phone number
Delivery and shipping address
Billing details
Account information (if applicable)
Customer service communications
b) Technical Information
When you browse our website, we may automatically collect:
IP address
Browser type and version
Device information
Website activity and browsing behavior
Cookie and analytics information
2. How We Use Your Information
We use your information to:
Process and deliver orders
Communicate order updates and shipping notifications
Provide customer support
Improve website performance and customer experience
Personalize product recommendations
Prevent fraud and maintain security
Send marketing and promotional communications where consent has been provided
3. Payment Information
We do not store complete payment card details.
Payments are securely processed through trusted third-party payment providers operating under their own privacy and security standards.
4. Cookies
Pwani Shop uses cookies and similar technologies to:
Improve website functionality
Remember customer preferences
Support checkout and shopping features
Analyze website traffic and performance
Enhance user experience
You may manage cookies through your browser settings, although disabling them may affect certain website functions.
5. Sharing of Information
We do not sell or rent personal information.
We may share information only where necessary with:
Shipping and courier providers
Payment processors
Website hosting providers
Analytics and customer support service providers
These providers are expected to maintain confidentiality and security standards.
6. Data Security
We apply reasonable technical and organizational safeguards to protect your information from unauthorized access, misuse, alteration, disclosure, or loss.
However, no internet transmission or storage method can guarantee complete security.
7. Data Retention
We retain personal information only for as long as necessary to:
Complete purchases and deliveries
Provide customer support
Meet legal and accounting requirements
Resolve disputes and enforce policies
8. Your Rights
Depending on applicable laws, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your data
Withdraw consent for marketing communications
Request information regarding how your data is processed
To exercise these rights, contact us using the details below.
9. Third-Party Links
Our website may include links to third-party websites or services.
We are not responsible for their privacy practices or content.
10. Children’s Privacy
Pwani Shop does not knowingly collect personal information from children without appropriate authorization.
If you believe information has been submitted by a child, please contact us.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes become effective immediately upon publication with an updated effective date.
12. Contact Us
If you have questions regarding this Privacy Policy or your personal information, contact:
Pwani Shop
Website: pwani2.shop
Email: info@pwani2.shop
Location: Nairobi, Kenya
No products in the cart.